returns on investment enhance improve

| Return on Investment |

Here is a brief recap of what can be learned from "Working with Americans"
and how you can benefit from the insights and practical tips found in this book:

| Enhance ability to build profitable business relationships

| Improve management and leadership skills

| Increase competence in managing US relationships

| Expand your knowledge
     • Gain valuable insights into what makes Americans "tick"
     • Increase cultural understanding

| Reduce Stress
     • Diminish frustration when dealing with Americans
     • Avoid conflicts based on misunderstanding
     • Enjoy smoother, higher quality communication

| Better manage business relationships by predicting behavior and responses
     • More likely to close the sale, make the deal
     • Obtain approvals: For a project, a budget, a raise