As an American expat living in Britain since 1993, now working as the Vice President of Group External Affairs at Shell International, I feel this book is required reading for everyone who has, or would like to have, American business partners, employees or colleagues. These valuable insights facilitate understanding and save precious time and frustration in working with the "cut to the chase" approach of most Americans in business.

As American-style capitalism becomes the norm in even the most remote parts of the world, business men and women will gain valuable insights into the what, why and how of the American business psyche. You will learn that things often are exactly as they seem and that Americans usually do say exactly what they mean.

As an American myself, I wish that this book had been available when I first embarked on my expatriate career; my life – and the lives of those with whom I've worked – would have been made much easier with the knowledge of what makes Americans tick.

Every American should think about giving this book to their overseas colleagues, and every company to their managers to make them even more effective in their business pursuits."

Mary Jo Jacobi